Threatening calls such as bomb threats or Kidnap calls are usually made to a number of installations but they are sometimes made to individuals. The authorities of the relevant installation need as much as possible, relevant information about the caller to investigate the threat.
It is however necessary that we follow below basic security advise to outsmart the caller’s intent to avert eminent threats
1. Keep the caller talking by using the telephone bomb threat questionnaire to make notes during the call
2.Remember to take note of the features of the callers’s accent, age, sex, voice etc.
3.Assess the caller’s mental state to determine if he/she is drunk.
4.Note down all details including background noise example bar, railways station, movement of machines, music, signs of animals etc.
5.Note down any threat that the caller may state during the call.
6.State all details to include date, time, of the call and to determine if the call was made from a private phone
Notify the Police/colleagues Immediately after the call.
Paul Wekem Ghanaian security specialist is well versed in managing and directing the implementation of security standards and policies including total integrated security solutions to optimize controls. He is proficient in the establishment and development of external relationships with stakeholders, negotiating and influencing at all levels